- OperatorNovatrix SRL
- Established2020
- Game Selection6,600+ titles from 104 providers
- Withdrawal Limits (AUD)A$3,000/day, A$7,500/week, A$15,000/month
What the Levelup Casino mobile app does on your phone
The Android app is built for quicker access when you want to use Levelup from a mobile device. Its main advantages are streamlined navigation and faster game loading. You also get access to the casino games and customer support sections from inside the mobile experience.
That makes it handy for short sessions, checking your account area or contacting support without opening a desktop browser. The app is designed for Android devices, while the mobile website provides the alternative for other systems. So, whether you use an Android phone, iPhone, Mac or Windows computer, there is a mobile-friendly route available.
| Device or system | Available option | What you can use |
|---|---|---|
| Android | Android APK app | Casino games and customer support, with streamlined navigation and faster loading |
| iOS | Mobile website | Casino games and customer support through a mobile browser |
| Windows or Mac | Mobile website | Mobile-friendly access through a browser |
| Linux | Mobile website | Mobile-friendly access through a browser |
How to install the Android APK
Installing the Levelup Casino app works a little differently from installing an app through a standard Android app store. The APK is downloaded from the website, so your device must allow installation from unknown sources. It is worth checking your Android settings before you begin.
If an older version of the app is already on your device, uninstall it first. The installation requires a fresh install.
Open your Android security or app installation settings and allow installation from unknown sources when prompted.
Use the Android download option supplied by Levelup and wait for the APK file to finish downloading.
Open the downloaded file and follow the Android installation prompts. Keep the app open until the process has completed.
Launch the app from your device and use its casino and customer support sections from the mobile interface.
Android may ask you to confirm the installation more than once, depending on the device settings. If the APK will not install, first check that the previous app version has been removed and that installation from unknown sources is enabled.
- Use a compatible Android device.
- Uninstall an older Levelup app before installing a fresh copy.
- Allow installation from unknown sources when Android requests permission.
- Keep enough storage free for the APK and installation.
- Use a stable internet connection while downloading.
Using Levelup on iPhone, iPad and desktop devices
There is no separate iOS app in the supplied mobile offering. If you use an iPhone or iPad, open the mobile website in your browser instead. It gives you access to the casino games and customer support sections without installing an APK.
The same mobile website is available on Windows, Mac and Linux. This is useful if you move between devices during the day, as you can choose the browser-based option rather than installing an Android file on a system that does not support it.
Mobile website or Android app?
Choose the Android app if you use Android and prefer a dedicated interface with faster game loading. Choose the mobile website if you use iOS, Windows, Mac or Linux, or if you would rather not install an app. Both options include the casino and customer support sections.
| Feature | Android APK | Mobile website |
|---|---|---|
| Android access | Yes | Yes |
| iOS access | No | Yes |
| Windows, Mac and Linux | No | Yes |
| Casino section | Yes | Yes |
| Customer support section | Yes | Yes |
| Faster game loading | Included as an app feature | Mobile browser access |
Mobile payments and account access
The mobile experience connects with the same account and payment setup used by Levelup. AUD is an accepted account currency, alongside EUR, USD, CAD, NOK, NZD, ZAR, INR and cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX and SOL.
The stated minimum deposit is €10 and the maximum deposit is €4,000. Deposits are credited instantly. Payment options include Visa, Mastercard, Skrill, Neteller, Payz, Neosurf, bank transfer, mobile payment services and cryptocurrency methods. Bank transfers carry a €16 processing fee, while the other listed payment methods do not carry processing fees.
You can add multiple currencies to one account and select the active currency from a dropdown menu. For crypto transactions, exchange rates are set through the Coinbase Converter in real time at the moment of the transaction. Crypto and fiat currency cannot be exchanged within the account.
Support is built into the mobile experience
Both the Android app and mobile website include access to customer support. Live chat operates 24 hours a day, seven days a week, so it is available outside standard office hours. Email support is also offered, with responses taking up to 24 hours.
Support is available in English, French, German and Norwegian. You can use the support section when you need help with the mobile interface, an account question or a payment matter.
- Live chat is available 24/7.
- Email support is available with responses up to 24 hours.
- Support languages are English, French, German and Norwegian.
- The support section is available in both the app and mobile website.
If you are using the APK and run into an installation issue, it is sensible to include your Android device details when contacting support. Mention whether you removed the previous version and whether Android allowed the installation attempt.
Security and safer play tools on mobile
The website uses SSL encryption, while payment processors use firewalls and verification checks. Independent auditors such as eCOGRA verify random number generator functionality, and game providers use RNG systems.
The mobile account also gives you access to practical responsible gambling controls. You can set deposit, loss and wager limits for a day, week or month. A cooling-off period can be set for one week, one month, three months or six months, while self-exclusion is available for six months, nine months, one year or indefinitely.
A cooling-off period blocks fiat currency deposits and excludes the account from promotions until it ends. Self-exclusion disables the account immediately. Decreasing a limit takes effect straight away; increasing one requires email confirmation and waits for the previous limit of that type to expire.
A simple mobile checklist before you play
The best mobile setup is the one that works comfortably on your device and keeps your account easy to manage. Before starting, run through this short checklist.
- Confirm that you are using an Android device if you plan to install the APK.
- Remove any older app version before a fresh Android installation.
- Use the mobile website on iOS, Windows, Mac or Linux.
- Check that AUD or your preferred currency is active in the account.
- Review your deposit, loss and wager limits.
- Keep your device software updated and use a secure connection.
- Save the support options so live chat or email is easy to find.
Levelup is available on mobile as an Android APK or a browser-based website, so you can choose the setup that matches your device. The dedicated app focuses on quick navigation and loading, while the mobile site keeps access simple across iPhone, iPad and desktop systems.
Choose your mobile setup
Android users can install the APK after removing an older version and enabling the required permission. Everyone else can use the mobile website for casino access and support.
Mobile App: your questions
Is the Levelup Casino mobile app available for Android?
Yes. Levelup offers an Android APK. A fresh installation is required, so uninstall an older version before installing the current app.
Can I use Levelup Casino on an iPhone?
Yes. iPhone and iPad users can access Levelup through the mobile website. The browser-based option includes the casino and customer support sections.
Does the mobile site work on Windows and Mac?
Yes. The mobile website is available for Windows, Mac and Linux as well as iOS devices.
What does the Android app include?
The app includes casino games and customer support sections. It also provides streamlined navigation and faster game loading.
How do I install the Android APK?
Uninstall any older version, allow installation from unknown sources in your Android settings, download the APK and follow the installation prompts.
Is mobile customer support available all day?
Yes. Live chat operates 24 hours a day, seven days a week. Email support is also available, with responses taking up to 24 hours.
Can I set gambling limits from mobile?
Yes. You can set daily, weekly or monthly deposit, loss and wager limits. Cooling-off and self-exclusion options are also available.
