- OperatorNovatrix SRL
- Established2020
- Game Selection6,600+ titles from 104 providers
- Withdrawal Limits (AUD)A$3,000/day, A$7,500/week, A$15,000/month
Levelup Casino withdrawal limits in AUD
For Australian players, the standard withdrawal limits are set in AUD. The minimum withdrawal is €10, while regular account limits are A$3,000 per day, A$7,500 per week and A$15,000 per month. These limits work separately, so a withdrawal can be within the daily limit but still count towards your weekly and monthly allowance.
| Limit type | Amount |
|---|---|
| Minimum withdrawal | €10 |
| Daily limit | A$3,000 |
| Weekly limit | A$7,500 |
| Monthly limit | A$15,000 |
VIP members have access to higher cashout limits of up to A$50,000. VIP status is part of the 12-level loyalty programme, with VIP levels beginning at level 8. VIP members also receive a priority withdrawal queue, which can make the process more convenient.
How to request a withdrawal from your account
Start by opening the cashier while signed in to your account and choosing the withdrawal option. Select an available method, enter the amount and submit the request. The exact options shown can depend on your account currency and the payment method used.
Sign in and go to the cashier or payments area of your account.
Select the payment option you want to use from those available to your account.
Make sure the amount is at least €10 and stays within the applicable daily, weekly and monthly limits.
Finish any KYC steps requested before the withdrawal can be processed.
Check the withdrawal status in your account. The request remains pending until all required KYC verification steps are complete.
It’s worth checking the active currency before you confirm. Levelup Casino accepts AUD as well as EUR, USD, CAD, NOK, NZD, ZAR, INR and cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX and SOL. Multiple currencies can be added to one account, with the active currency selected from the account profile.
Processing times by payment method
E-wallet and cryptocurrency withdrawals are processed faster than bank cards and bank transfers. Bank card and bank transfer withdrawals take one to five days. That timeframe applies to the stated processing route, while any verification needed before processing can affect when the request moves forward.
| Method | Processing information |
|---|---|
| E-wallets | Faster processing |
| Cryptocurrencies | Faster processing |
| Bank cards | One to five days |
| Bank transfers | One to five days |
A withdrawal request stays pending until all KYC verification steps have been completed. The casino may ask for additional documents or arrange a phone call as part of this process. So, if a request has not moved yet, checking your account messages and email is a sensible first step.
KYC checks before your payout
KYC means identity verification. Levelup Casino can request extra documentation or conduct a phone call before releasing funds. All withdrawal requests remain pending until the required verification steps are complete.
Bitcoin players have an additional verification rule: valid identification, such as a passport or driver’s licence, must be submitted before playing. Deposits and bets are blocked until that Bitcoin verification is completed.
- Watch for verification requests linked to your withdrawal.
- Complete the requested steps before expecting the payout to be released.
- Bitcoin players need valid identification before playing.
- A self-exclusion period does not remove a verification requirement when one is needed to process funds.
There is also an important contact rule. If the casino cannot reach you by phone or email within two weeks of a withdrawal request, the account can be locked and the withdrawal cancelled. Keep your contact details accessible and check the email address connected to the account.
Withdrawal fees and bank transfer costs
There are no processing fees for the listed payment methods except bank transfers. Bank transfers carry a €16 fee. This applies to both bank transfer deposits and withdrawals, so factor it in when choosing that route.
| Payment route | Fee information |
|---|---|
| Most listed methods | No processing fee |
| Bank transfer | €16 processing fee |
Crypto transactions use exchange rates supplied through the Coinbase Converter in real time at the moment of the transaction. Currency exchange between crypto and fiat is not supported, so choose the active account currency and payment route with care before confirming.
The available deposit and withdrawal route may differ by account and currency. The cashier shows the current options for your method, along with the amount you can request.
VIP withdrawals and higher cashout limits
The loyalty programme has 12 levels. Levels 1 to 7 are Regular, while levels 8 to 12 are VIP. You earn Loyalty Points by betting real money, and VIP status starts automatically when you reach level 8.
VIP members can withdraw up to A$50,000 and receive a priority withdrawal queue. The programme also includes higher and faster withdrawal limits, along with a personal VIP manager, weekly cashback, custom bonuses, birthday gifts and weekend perks.
| Account group | Withdrawal benefit |
|---|---|
| Regular levels 1-7 | Standard limits of A$3,000/day, A$7,500/week and A$15,000/month |
| VIP levels 8-12 | Higher and faster withdrawal limits, priority queue |
| VIP cashout limit | Up to A$50,000 |
VIP status needs to be maintained by earning the required Loyalty Points within a rolling 30-day window. If the minimum is not reached, the player can move to a lower level. That matters because loyalty status affects the available VIP benefits and withdrawal limits.
Self-exclusion, cooling-off and remaining balances
If you choose self-exclusion, the account is disabled immediately. Available self-exclusion periods are 6 months, 9 months, 1 year or indefinitely. Any remaining balance can be withdrawn manually through customer support during self-exclusion or a cooling-off period.
Cooling-off periods are available for 1 week, 1 month, 3 months or 6 months. During cooling-off, fiat currency deposits are blocked and the account is excluded from promotions. The account automatically reactivates when the selected period ends.
A withdrawal during either restriction can still require verification. This is a practical point to remember: taking a break does not remove KYC steps needed to process funds.
Support if a withdrawal needs attention
Levelup Casino offers 24/7 live chat support and email support with responses within up to 24 hours. Support is available in English, French, German and Norwegian.
- Use live chat for help while reviewing an active withdrawal.
- Use email if you need to provide or discuss account information.
- Keep the withdrawal date, amount and payment route handy when asking for assistance.
- Check your email regularly if the casino needs to contact you about verification.
For Levelup Casino Australia players, the useful takeaway is simple: choose the right payment route, stay within the AUD limits, complete KYC promptly and keep your contact details current. Those steps cover the main parts of a normal withdrawal.
Ready to review your payout?
Check the cashier for the current withdrawal methods, limits and account-specific requirements before submitting a request.
Withdrawal: your questions
What is the minimum Levelup Casino withdrawal?
The minimum withdrawal is €10. Your request also needs to stay within the applicable daily, weekly and monthly limits.
What are the regular withdrawal limits in Australia?
Regular limits are A$3,000 per day, A$7,500 per week and A$15,000 per month.
How much can VIP members withdraw?
VIP members can access cashouts of up to A$50,000, plus a priority withdrawal queue and higher and faster withdrawal limits.
How long do bank card and bank transfer withdrawals take?
Bank card and bank transfer withdrawals take one to five days. The request must also clear any required KYC checks.
Are Levelup Casino withdrawals free?
There are no processing fees for the listed methods except bank transfers. Bank transfers carry a €16 processing fee.
Why is my withdrawal still pending?
Withdrawal requests remain pending until all required KYC verification steps are complete. The casino may request documents or a phone call.
Do Bitcoin players need identity verification?
Yes. Bitcoin players must submit valid identification, such as a passport or driver’s licence, before playing. Deposits and bets are blocked until verification is complete.
Can I withdraw during self-exclusion?
Remaining balances during self-exclusion or cooling-off can be withdrawn manually through customer support. Any required verification still applies.
