Welcome Package
Up to A$20,000 + 500 FS

Three progressive tiers on first deposit

Wagering
35× bonus, 40× free spins
Max bet
A$6.50
Min deposit
A$20
Max cashout
3× bonus value

Contact Levelup Casino

Need assistance with your Levelup Casino account? Contact our support team at support@levelup-casino.wtf. We can help with common account, payment, bonus, technical and responsible gambling questions. To help us review your request efficiently, please provide clear and relevant information in your message.

Levelup Casino operates under licences issued by the Tobique Gaming Commission (licence no. 0000002) and the Comoros Autonomous Organisation of Financial Activities (licence ALSI-202508056-FI2).

Welcome PackageUp to A$20,000 + 500 FS

  • OperatorNovatrix SRL
  • Established2020
  • Game Selection6,600+ titles from 104 providers
  • Withdrawal Limits (AUD)A$3,000/day, A$7,500/week, A$15,000/month

How to get in touch

For assistance, email support@levelup-casino.wtf. Please use the email address linked to your account where possible, particularly when asking about account access, verification or transactions. This helps the support team identify your account and provide more relevant guidance.

When writing to support, include your account email address or username, a short description of the issue and any useful details, such as the approximate date of a transaction or the error message shown. You may also attach screenshots if relevant, provided they do not contain unnecessary sensitive information.

  • Account access, profile or verification questions
  • Deposit and withdrawal queries
  • Questions about bonus terms and eligibility
  • Technical problems affecting the website or account
  • Responsible gambling requests, including requests for account restrictions or support

Support will usually reply within 24 hours, although response times can vary depending on the complexity of your request and the information required to investigate it. Sending one complete message can help avoid delays.