Levelup Casino Loyalty Program: How the 12 Levels Work

How the Levelup Casino Loyalty Program is structured

The programme has 12 levels in total. Levels 1 to 7 are Regular levels, while levels 8 to 12 are VIP levels. You earn Loyalty Points, usually shortened to LP, by betting real money. Reaching level 8 automatically gives you VIP status.

For Australian players, Levelup Casino from Australia offers a simple way to see the main split: levels 1-7 are the starting and progress stages, and levels 8-12 are the higher-status stages. Your level affects the benefits available to you, including the amount of loyalty rewards, the applicable wagering requirement for certain benefits and the Cash Fuel deposit minimum.

Loyalty Points and the 30-day rolling requirement

Loyalty Points are earned by wagering real money. The programme uses a 30-day rolling window when checking whether you have earned enough LP to keep your current level. That means the relevant period moves over time rather than resetting only once a year or on a fixed calendar date.

If you do not earn the minimum LP needed to maintain your current level within that rolling window, your status can drop to a lower level. This is worth keeping in mind if you are aiming for a particular benefit. A higher level is not necessarily permanent; it depends on continuing to meet the programme’s activity requirement.

• Use real-money bets to earn LP.
• Keep an eye on your current level and the rolling 30-day period.
• Plan your play around entertainment rather than chasing points.
• Expect a lower level if the required LP minimum is not maintained.

The programme is separate from the basic account setup. Registration asks for your email, password, country and currency, followed by confirmation that you are 18 or older and acceptance of the terms and privacy policy. Your account is accessible immediately after sign-up, but loyalty progress comes from qualifying real-money play after you join.

Regular levels 1-7: the benefits before VIP

Levels 1 to 7 make up the Regular part of the programme. Across these levels, players receive between 20 and 60 free spins in the Weekly Spin Supply, depending on their loyalty level. Regular players also have a loyalty-point exchange rate ranging from €0.10 to €0.50.

The wagering requirement attached to Regular-level benefits is x35. Cash Fuel deposit minimums for these levels range from €25 to €200. The exact position within levels 1-7 determines which benefit amount or limit applies, so moving higher through the Regular group can improve the package available to you.

The Weekly Spin Supply is connected to qualifying loyalty levels and requires a minimum deposit of A$20. It provides 20 free spins per week at the relevant qualifying level, while higher loyalty levels can receive more. This benefit sits within the wider loyalty structure, so your level matters when you check what is available.

Reaching level 8: what changes with VIP status

Level 8 is called VIP MIN and marks the start of the VIP group. Its wagering requirement is x30, and the Cash Fuel deposit minimum is €200. A minimum deposit of €100 or more applies for benefits at this level.

VIP status also brings broader account benefits. These include three times more bonuses, higher and faster withdrawal limits, a priority withdrawal queue, a personal VIP manager, birthday gifts, custom bonuses, weekend perks and exclusive offers. The specific benefit you receive depends on the relevant VIP level and offer terms.

• Automatic VIP status from level 8.
• A x30 wagering requirement at VIP MIN.
• A €200 Cash Fuel deposit minimum at VIP MIN.
• A €100+ minimum deposit for benefits at VIP MIN.
• Priority handling and higher withdrawal limits.
• Access to a personal VIP manager.

At the top end, VIP MAX is level 12. It offers 100 free spins in the Weekly Spin Supply, a x10 wagering requirement and a Cash Fuel deposit minimum of €500 or more. VIP members can withdraw up to A$50,000 and place bets up to A$1,000.

VIP Transfer: bringing existing status to your account

Players who already hold active VIP status at another casino can apply for VIP Transfer. You need to meet at least one Levelup account activity condition: total deposits of $100 or more, or five or more deposits. You also need active VIP status elsewhere.

This route is designed for players who already have recognised VIP status and can show evidence of it. Keep the screenshots clear and make sure the required details can be seen before submitting the request.

How loyalty benefits fit around your account

The loyalty programme works alongside the wider Levelup account. You can hold AUD as an account currency, and the platform accepts EUR, USD, CAD, NOK, NZD, ZAR, INR and several cryptocurrencies. Multiple currencies can be added to one account, with the active currency selected from a dropdown menu.

When you move money in or out, the standard minimum withdrawal is €10. E-wallets and cryptocurrencies process withdrawals faster, while bank cards and bank transfers take one to five days. Withdrawal requests stay pending until all KYC checks are complete, so having your verification finished can help avoid delays.

For day-to-day questions about your level or benefits, 24/7 live chat is available. Email support is also available, with responses taking up to 24 hours. Support is offered in English, French, German and Norwegian.

A Login gives you access to the account where your current loyalty status and available benefits are managed. If you are new, the registration process asks for the core account details and confirms the 18+ requirement. You can also choose promotional email, SMS and phone-call opt-outs during registration.

Responsible use of a points-based programme

Loyalty points are earned through real-money betting, so there is always a cost and a risk attached to chasing a higher level. Treat the programme as an extra feature rather than a target that justifies increasing your stakes. A reward is never a reason to play with money set aside for everyday expenses.

If you want a break, cooling-off periods are available for 1 week, 1 month, 3 months or 6 months. During a cooling-off period, fiat deposits are blocked and you are excluded from promotions. Self-exclusion is available for 6 months, 9 months, 1 year or indefinitely, with the account disabled as soon as it is activated.

• Choose a deposit budget before playing.
• Use a loss or wager limit if you want an extra boundary.
• Check how long you have to maintain your current level.
• Take a cooling-off break if gambling stops feeling enjoyable.
• Use self-exclusion when you want a longer-term block.